Frequently Asked Questions
Everything you need to know about our tech and services.
What is the standard shipping time for hardware orders?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 10-21 business days.
Do you provide technical support for your software tools?
Yes, we provide community-based support through our official forums and Discord. For enterprise-level tools, dedicated email support is available as specified in your purchase agreement.
What is your return policy for electronics?
We offer a 30-day return policy on all hardware items. Products must be in their original packaging and in like-new condition to qualify for a full refund.
Are your digital products and scripts one-time purchases?
Most of our digital tools and optimization scripts are one-time purchases that include lifetime updates, though specific premium services may operate on a subscription model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select cryptocurrencies via our secure checkout provider.
Can I cancel my order before it ships?
Orders can be canceled within 12 hours of placement. Once an item has reached the processing and shipping stage, we are unable to cancel the order, but you may initiate a return upon delivery.